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  1. BYHOURS Support
  2. Payments and Refunds

Payments and Refunds

  • I don’t have a credit card, can I make a reservation?
  • How long does it take to get my booking fee/reservation refund?
  • My discount code is not working properly
  • When do I pay?
  • What are the management fees?
  • What will appear on my credit card statement?
  • I payed with PayPal , have I already been charged for my room?
  • I need to claim the VAT refund? How can I do this?
  • I’ve tried to book, but there’s an error with payment. What should I do?
  • How do I get a receipt for the reservation?
  • How do I use my discount code?
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