We have a cancellation policy of 24 hours before the check-in. The customer can cancel the booking before the 24 hours with no cost. After that time, the hotel is free to decide whether to charge the amount to the client or not.
Articles in this section
- I'm a hotelier and I need to contact BYHOURS
- What kind of customer use BYHOURS?
- Do I have to modify or change my housekeeping operations?
- How will the clients pay for their bookings?
- How far in advance do the clients book with BYHOURS?
- What happens if there is a NO SHOW?
- What is the cancellation policy of BYHOURS?
- Which rate should I set?