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Aide - Aiuto - Ayuda - Help - Hilfe
Cancellations and Modifications
Payments and Refunds
Your Experience at the Hotel
My BYHOURS Account
Can 3 people stay in a room?
How and when can i cancel a reservation?
I don’t have a credit card, can I make a reservation?
How long does it take to get my booking fee/reservation refund?
My discount code is not working properly
Do I have to show My ID?